The product to be returned / exchanged should be returned in its actual condition at the time of delivery. Please ensure that clothes and footwear are not used (other than trials), altered, washed, soiled or damaged. Retain original tags and accessories. Branded packaging should be returned in an undamaged condition with the product.
However, damages due to misuse of product are not covered under the policy. Consumable items that have been used or installed cannot be returned. Socks and clothing freebies are ineligible for returns. Products with tampered or missing serial numbers are likewise ineligible.`Damage` or `defect` is as defined under the manufacturer’s warranty. Please return the item in the actual condition you received it with all its original packaging and accessories.Replacement can be for the entire product or part(s) of the product subject to availability of the same.